Our Shipping Policy was last updated on 13 December, 2022
Thank you for choosing our organic cosmetic store. We are committed to getting your products to you as quickly and efficiently as possible.
AVAILABILITY AND PROCESSING TIME
We make every effort to keep a wide variety of products in stock. However, occasionally we may run out of a particular item. If an item you have ordered is out of stock, we will contact you as soon as possible to let you know and offer you the option to wait for the item to be restocked, choose a similar item, or cancel your order.
Most orders will be processed and shipped within 1-2 business days of the order being placed. However, during busy periods, processing and shipping times may be longer.
SHIPPING RATES AND DELIVERY TIME
We offer free standard shipping within [country] for orders over [amount]. For orders under [amount], a [standard shipping rate] fee will apply.
Standard shipping typically takes [number] business days to arrive. Expedited shipping options are also available for an additional fee.
We currently ship to [list of countries]. International shipping rates and delivery times will vary depending on the destination. Please contact us at [[email protected]] for more information.
Please note that international shipments may be subject to import duties, taxes, and other fees, which are the responsibility of the recipient.
LOST OR DAMAGED SHIPMENTS
If you believe your order has been lost or damaged in transit, please contact us at [[email protected]] as soon as possible. We will do our best to track down the package and resolve the issue for you.
Our return and refund policy can be found [here]. Please make sure to review it before placing your order.
If you have any questions about our shipping policy or your order, please don’t hesitate to contact us at [[email protected]].